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Overview of AI and Automation in improving institutional processes

our value

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Enhancing Value at Purdue University: AI & Automation Team’s Impact

The AI & Automation team at Purdue University is dedicated to delivering exceptional value through three primary avenues: saving time, reducing costs, and improving experiences. Our existing initiatives have significantly contributed to the University in the following ways:

Saving Time & Reducing Costs

These numbers were as of March 20, 2025.

1,018,000+
automations ran
106,000+
staff hours saved
30,000+
end-user hours saved
$2,900,000+
cost avoidance
Improving Employee & Customer Experience

Streamlined Operations
Increased accuracy through streamlined vendor and employee communication, automated storage of over 120,000 documents for easy access, and simplified tracking to support diversity in administrative operations.
Efficiency Gains
Improved efficiency by saving 17,000 hours through task automation—allowing employees to focus on more impactful work—while ensuring audit compliance through purchase order reviews and automating student background check requests.
Service Quality Boost
Enhanced service quality with faster, more responsive processes through accessible and transparent financial reporting, automated tax data loading, and streamlined interview facilitation and candidate tracking.

Our tools

Saurabh Bagchi IPAI Faculty Shoot

Driving Transformation with AI, RPA, and APA

Our technology toolbox is built on three powerful components: Artificial Intelligence (AI), Robotic Process Automation (RPA), and the emerging field of Agentic Process Automation (APA). Each of these tools brings unique capabilities and transformative potential to our operations. Here are some examples that highlight the impact and possibilities of each tool.

Artificial Intelligence

Advanced technology that empowers machines to mimic and perform tasks that typically require human intelligence, such as learning, reasoning, problem-solving, and decision-making.

Machine Learning

  • Predictive analytics for student success
  • Personalized learning paths
  • Resource allocation optimization
  • Anomaly detection

Natural Language Processing

  • AI Chatbots
  • Sentiment analysis of student feedback
  • Multilingual support
  • Speech-to-text applications

Computer Vision

  • Accessibility support
  • Automated visual content analysis
  • Security analysis
Robotic Process Automation

Software robots that emulate human actions to perform repetitive, rule-based tasks with precision and efficiency.

Task automation

  • Compliance checks and audits
  • Background screening
  • Data entry for reporting
  • Approval workflows

Data reconciliation

  • Invoice and payment matching
  • Purchase order reconciliation
  • Real-time reporting
  • Cross-system data synchronization

Document management

  • Document archiving
  • Automated data entry
  • Scheduling workflows
  • Vendor documentation
Agentic Process Automation

Intelligent software agents that enhance human decision-making by handling adaptive, context-aware tasks, providing dynamic and informed support.

Task augmentation

  • Predictive analytics for decision support
  • Sentiment analysis in stakeholder interaction
  • Dynamic resource allocation
  • Workflow optimization suggestions

Data synthesis

  • Contextual insights from multi-source data
  • Real-time trend analysis
  • Anomaly detection and resolution
  • Cross-functional data integration

Knowledge management

  • Intelligent content curation
  • Automated knowledge base updates
  • Personalized information delivery
  • Adaptive learning system recommendations

AI Solutions & current impact

Saurabh Bagchi IPAI Faculty Shoot

Transformative Impact of AI at Purdue University

AI is revolutionizing various aspects of our lives and industries, making tasks more efficient, enhancing user experiences, and providing valuable insights. At Purdue University, AI is making a significant impact in multiple areas, demonstrating its transformative potential. Below, we explore the current influence of AI in CODO AI, Ivy.ai chatbot, Listening Companion for Advising, and Copilot.

CODO AI
CODO AI is a digital assistant that automates routine tasks, boosting productivity and collaboration.
Ivy.ai Chatbot
Ivy.ai is a generative AI chatbot that enhances user engagement and streamlines communication across various platforms.
Listening Companion for Advising
Listening Companion for Advising is a tool that enhances academic advising by providing personalized support and fostering meaningful student-advisor interactions.
Copilot
Copilot is an AI companion that enhances productivity and creativity by providing intelligent assistance and insightful suggestions.

Submit an idea

Expanding the Impact of AI and Automation at Purdue University

Artificial Intelligence (AI) and Automation are transforming how we approach institutional processes, driving significant improvements in efficiency, cost savings, and user experiences. Our AI & Automation team focuses on leveraging these technologies to save time, reduce costs, and enhance experiences across the University. We’re now seeking your ideas to further expand the impact of AI and Automation. How can we leverage cutting-edge technologies like AI, Robotic Process Automation (RPA), and Agentic Process Automation (APA) to address challenges, streamline operations, and improve outcomes at our institution? Your insights could shape the next wave of transformative solutions!

Implementing Innovation: Our Process

We utilize a systematic approach to integrating AI and RPA technologies. Our process ensures that each innovation is carefully reviewed, planned, and executed to drive maximum efficiency and effectiveness across the institution.

Your guide to successful AI and RPA integration

1

Receive Request

Intake and initial scoping
2

Feasibility Review

Evaluate project potential
3

Go / No Go

Initial decision
4

Detailed Planning

Create a project plan
5

Handoff

Finalize for DEPLOYMENT
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We value your insights and creativity! Help us shape the future of AI at Purdue.

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