Purdue IT is adding a third walk-up IT Service Desk location in the HSSE Library. Along with the HIKS and WALC Purdue IT Service Desk locations, the HSSE Service Desk will provide on-site support related to Wi-Fi set up, account issues, multi-factor authentication, Duo physical tokens, printing questions, and other services.
HSSE Service Desk Hours:
Walk-up assistance remains available at the Purdue IT Service Desk locations on the first and second floor of the Wilmeth Active Learning Center (WALC) and on the main floor of the Hicks Undergraduate Library (HIKS).
In addition, Purdue IT support is always available online at service.purdue.edu where users can search the IT Knowledge Base (KB) for help articles, submit a ticket requests or interact with Purdue Virtual Assistant chatbot.