Here you can find the latest news about Purdue IT services and events. For outage information, visit our critical services dashboard.
Effective October 2023, Microsoft is removing the ability for users of their Office 365 services to use SMS/Text as the primary means to authenticate.
October 2023 marks the 20th anniversary of Cybersecurity Awareness Month, established in 2003 through a collaboration between the U.S. Department of Homeland Security and the National Cyber Security Alliance. To raise cybersecurity awareness across the Purdue University community, the Purdue Systems Security (PSS) team has scheduled a series of events in partnership with the Center for Education and Research in Information Assurance and Security (CERIAS), Cisco and KnowBe4.
CIO Ian Hyatt was honored as a Tech Exec of the Year by the Indianapolis Business Journal, a member of The Wall Street Journal CIO Network and as a Top 10 Education CIO for 2023 by Education Technology Insights.
Following the successful August launch of the UR Home wireless network implemented in all residence halls, the PAL Gaming service will be shut down on December 21, 2023. New devices can no longer be added to PAL Gaming.
Along with the launch of its customer service portal, TeamDynamix (TDX), Purdue IT also rolled out a new Ivy.ai chatbot designed to connect users with useful IT resources quickly.
Steven L. Kay joins Purdue IT as Chief of Staff to the Vice President of Information Technology and Chief Information Officer (VPIT/CIO) Ian Hyatt, effective Monday, August 21, 2023.
As part of ongoing network upgrades, Purdue IT recently launched the UR Home wireless network in all residence halls across campus including student rooms and common areas. The equipment updates provide residential students access to additional services.
Purdue IT is completing the long-running project to retire the phone switch installed more than 25 years ago. Several changes and updates are being made to the Purdue West Lafayette telephone systems.
Effective August 21, 2023, Justin Greer will assume the role of Interim Chief Information Security Officer (CISO) for Purdue University.
In spring 2023, Libraries and Purdue IT added a second wide format printer to Learning Spaces for students’ academic needs. In addition to the printer on the second floor of the Wilmeth Active Learning Center (WALC) near the information desk, there is also now a printer in the John W. Hicks (HIKS) Undergraduate Library near the information desk.
Effective July 1, 2023, Mark D. Sonstein has been promoted to Assistant Vice President for Information Technology in addition to his role as Chief Technology Officer (CTO) at Purdue University. He previously served as Executive Director and CTO.
On July 12, Purdue Information Technology will unveil its new ticketing and customer service portal, designed to help customers resolve their technical issues as quickly as possible.
Like anything in the world of information technology, what happens on the surface is only as good as what’s beneath it. That’s where the magic happens. And that’s especially been the case with Purdue University’s launch of an electronic student identification system this spring designed to eventually replace hard-copy IDs.
IT staff news: The new Team Dynamix (TDX) portal is scheduled to go live on July 12, replacing the Central Incident workspace in Footprints and uniting all Purdue IT areas with a common service management platform.
Purdue Systems Security will enact a network restriction limiting access to the legacy smtp.purdue.edu mail server to clients on Purdue University networks.
Perceptive Content (also known as ImageNow) and WebNow will be unavailable Friday, May 12, at 4 p.m. and continuing until 7 a.m. Monday, May 15, while IT administrators upgrade the imaging software to the latest version.
The new login process eliminates the need for users to enter “pin,push” as their passcode. Instead, users will log in using their career account username and password.
Purdue Video Production, a department within Purdue Information Technology, is an on-campus resource for any team or department looking to create compelling content, including promotional videos, scripted dramas, animation and more.
Microsoft Defender for Office 365 is a security email service that protects Purdue University accounts from malicious phishing campaigns, marketing spam, malware, and more.
Purdue is restructuring information technology areas from across the University system into one unified organization, known collectively as Purdue IT, providing scalable services that are secure, efficient and reliable.
Efforts within the emerging Robotic Process Automation (RPA) Center have proven successful in optimizing customer service and efficiency for Purdue University.
By visiting boilerbot.purdue.edu, users can request to reset their Purdue career account password in as little as five minutes in the event of a forgotten password or security breach.
The PMO has completed changes to the PMO Website (Career Account and Password required) based on feedback from multiple groups inside and outside of Purdue IT.
Purdue Information Technology is partnering with LastPass to give all faculty, staff and students on the West Lafayette, Fort Wayne and Northwest campuses access to the LastPass password manager for managing all their online passwords
As research expenditures and student enrollments increase, associated procurement activities also increase. To address increased workloads, efforts are underway to minimize time spent on routine, repetitive tasks so procurement specialists can focus on more complex, value added activities. As part of this effort, Eva Nodine, Vice President, Deputy CFO and Assistant Treasurer, and Kristi Mickle, Executive Director of Finance and Business Operations, turned to a newly created Purdue team – the Robotic Process Automation (RPA) Center for assistance.
To combat “MFA fatigue,” the Authenticator app will now require users to type a number displayed on the screen to complete the authentication process.
Despite the word “desktop” in its name, Cooperative Services Desktop Support is responsible for approving, acquiring and supporting much of the technology needed to run a modern campus
With the upgrade, wireless users should expect to see network speeds four times faster than the current average speed of 150 Mbps with better connectivity in user-dense area
On Dec. 7, teams constructed mini-golf holes from non-perishable items that could be donated to the local Food Finders Food Bank.
Whether you just purchased a new phone or have lost your phone, setting up a BoilerKey connection is vital to connecting to many of the tools and services needed at Purdue. Follow the steps below to re-establish BoilerKey.
Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks happen from phishing emails
Ask Ian Hyatt, the chief information officer of Purdue’s central IT organization, what his organization's goals are, and he sums it up with what some would call an audacious statement: We want to be the premiere information technology organization in higher education.
Before you purchase your next phone (or lose it) you can register for BoilerKey Self-Recover, which allows you to quickly and easily setup BoilerKey on your new device without the need for additional assistance.
Shopping for a new device? ITaP has partnerships with Apple and Dell that provide discounts for faculty, staff, students and their families.
Creating high-quality, professional-looking course content from your home or office computer can be difficult. Purdue’s Video Express rooms, however, were designed with educator’s needs in mind.
ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, and SharePoint.
Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.
Welcome to PSS Cybersecurity Awareness Month! Large-scale cyberattacks make the news, but that’s just the tip of the iceberg. Cybercrime is on the rise, and most attacks go unreported.
BoilerKey two-factor authentication will be down from 8 to 9:30 a.m., Sunday, Oct. 9, as ITaP conducts critical maintenance.
The email-to-print functionality for ITaP and other learning spaces printers (those in ITaP computer labs and residence halls) will end on Saturday, Oct. 1. Students should use the PaperCut Mobility Print app to print from their personal devices, including laptops and phones.
According to the survey of more than 3,800 faculty, staff and graduate students, there is a significant need for training regarding collaboration tools like Microsoft Teams and the various other Microsoft Office 365 tools commonly used on University computers.
ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams, SharePoint, Power Automate, and Power Apps
ITaP will be performing maintenance on Purdue's email/directory system from 10 a.m. until noon, Saturday, Oct. 1.
Users may experience intermittent authentication issues from 10 a.m. to noon on Saturday, Sept. 17, as ITaP works to address a vulnerability in our authentication management system.
ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using Microsoft Teams and SharePoint.
Purdue’s Anvil supercomputer is helping a Michigan State research team study processes associated with photosynthesis and plant metabolism, and apply those insights to facilitate more efficient energy conversion to meet today’s sustainability challenges.
Purdue’s powerful Anvil supercomputer is being used to train a group of cancer researchers – from graduate students to professors and practicing physicians – on big data management, analysis and visualization skills.
“This program aims to be a resource for anyone with cyber security questions, or those needing more information or who want to raise awareness among their staff or students."
The new BoilerBot chatbot feature available on the ITaP webpage is designed to help you quickly resolve passcode issues you may have with BoilerKey two-factor authentication.
ITaP’s Customer Service Center now has a call back option for those waiting on the phone in need of tech support. callers will be given the option to request a “call back” after being on hold for 60 seconds. Callers can enter their 10-digit (non-International) phone number and will retain their place in line.
Before you come to campus this fall, set up your devices (laptops, tablets, and phones) to automatically connect to the PAL 3.0 wireless system when you arrive on campus for the start of the semester.
Starting Friday, Aug. 5, all Purdue campuses will begin disabling Microsoft 365 protocols that are still using basic authentication. Most Purdue email users, including those who use Microsoft’s multi-factor authentication (MFA) , will not be affected by this change.
Four Winds Interactive software, an application used by many digital signs across the Purdue campus, will receive a series of upgrades starting Monday, July 18, and lasting through Aug. 18.
SecureW2 automates the configuration process by installing any needed certificates and changing settings that previously confused users. In addition, SecureW2 can be run on devices anywhere, so new students, staff and faculty will be ready to connect to Wi-Fi upon arrival to campus.
ITaP is partnering with Microsoft to host a series of webinars to help users get the most out of using SharePoint Online and Power Automate, a tool which helps you create automated workflows.
Purdue’s Anvil supercomputer has helped one research team better understand how DNA changes relate to psychiatric disorders such as schizophrenia and post-traumatic stress disorder.
Rosen Center for Advanced Computing (RCAC) staff will present posters and papers about topics such as Purdue’s powerful new Anvil supercomputer, biocontainers and workforce development, lead a tutorial about Anvil’s interactive computing capabilities and moderate a panel discussion about student programs at the upcoming Practice and Experience in Advanced Research Computing (PEARC) conference held in Boston from July 10-14, 2022.
Purdue’s Anvil supercomputer has debuted at number 143 on the Top500 list of the world’s most powerful supercomputers, announced May 30 at the ISC22 supercomputing conference.