Text (SMS) and voice authentication to be disabled for Purdue accounts Nov. 16

After Nov. 16, Purdue students, faculty and staff will no longer be able to confirm their login and access Purdue resources by receiving a text message (SMS) or phone call. The change is in response to Microsoft’s decision to retire native text message (SMS) and phone call (voice) verification as part of an industry-wide push toward stronger account security.

If you cannot use Microsoft Authenticator, learn about using a physical token.

This Purdue IT knowledge base article provides full instructions and FAQs. For additional support, please contact it@purdue.edu.