The Purdue IT Knowledge Base is a global knowledge base with Purdue-specific information through which users can search for tips and tutorials on resolving computer issues.
Solutions may be found using the portal search bar or by searching by service categories.
The Purdue IT knowledge base is a group project, and the foundation of that project is trust – users are trusted to provide accurate information, review and update it in a timely manner, respect others’ knowledge articles, and collaborate with team members to produce the best results.
To contribute to the knowledge base, Purdue IT team members have two options:
Knowledge Base: Roles and responsibilities of Knowledge Base Team Leads
In TDX, individuals identified as “Team Leads” for knowledge base access have additional permissions and responsibilities for submitting knowledge. This article intends to provide an overview of various aspects of the role.
Knowledge Base: Purdue IT Knowledge Base permissions and access
All Purdue IT employees who have access to the Team Dynamics portal also have access to the Purdue IT knowledge base depending on their level of training and involvement.
How to review and edit Knowledge Base Articles
Instructions for reviewing and editing Knowledge Base articles.