Purdue Information Technology Learning Spaces Student Employment Opportunities

The Purdue IT Learning Spaces team has opportunities for motivated individuals with strong customer service skills and a basic understanding of computer technology.

You can apply to join the Learning Spaces team as a student Technical Representative here:
Purdue IT Student Technical Representative


Please note: 
  • Due to the large volume of applications we receive, we will only contact those students who are being considered for a position.  Should you be selected for further consideration, we will contact you via email.
  • Application reviews and hiring are typically done at the beginning and middle of the Fall and Spring semesters. 
  • We do not hire for summer only employment.

From this starting position of Technical Representative, we have additional opportunities for engaged, industrious, and dependable team members including:

  • Technical Coordinators
  • Service Desk Representatives 
  • Service Desk Supervisors 

The roles and duties vary but will allow team members to increase their troubleshooting and technical knowledge as well as gain supervisory experience.

Technical Representative Position Summary:

  • Work at an assigned Service Desk or Site Office
  • Work with a diverse customer base from the Purdue community including students, staff, and faculty members
  • Coordinate the opening, daily operations, and closing of computer labs within Learning Spaces
  • Maintain computers and printers along with lab peripherals such as staplers and lab signage
  • Ensure equipment is operating normally and environments are clean and safe for patrons
  • Must be available to work at least 12 hours/week
  • Must be available to work for at least 2 full semesters
  • Training will be provided

Responsibilities include:

  • Assist customers with technical questions including:
    • Purdue password resets
    • Duo and MFA access credentials
    • PAL 3.0
    • Software issues
    • Printer issues including wide format printing
    • Create support tickets for customer issues or requests
  • Monitor computer and printer statuses with regular physical checks and by using monitoring tools, investigate issues as needed
  • Handle assigned TIC (Technology in Classroom) instructor station checks
  • Monitor Teams, replying promptly and sharing information as needed
  • Inventory support for printer paper, peripherals, and cleaning supplies
  • Other duties as assigned


Please note that laptops/tablets are not allowed while on shift.

Thank you for your interest in working with Purdue IT!