As the fall semester begins, it’s a good time for a refresher on Purdue IT support and services. Purdue IT is the central information technology organization serving students, faculty and staff across the Purdue University system. Information below is specific to the West Lafayette and Indianapolis locations.
Visit the New to Purdue webpage to get started setting up your Purdue login, connecting to wi-fi and finding other IT-related support.
The primary goal of the Purdue IT Service Desk is to serve as the first point of contact for students, faculty, staff, retirees and others seeking assistance with Purdue IT Services.
Note: Effective fall 2025, there is no longer a walk-up IT Service Desk located in the Hicks Undergraduate Library (HIKS)
The Learning Spaces team supports several computer labs across campus for student use. Most labs are equipped with Windows machines; however, a Macintosh lab is located in Beering Hall. Click here for a list of lab locations, hours and platform availability.
All faculty, staff and students with a Purdue career account have access to use the Purdue IT printers supported by Learning Spaces. Each is provided with a print quota allotment for use with the PaperCut print management system.
During Summer 2025, Purdue IT restructured several services to better align support across campus. As a result, some academic unit contacts have changed. The list below identifies the primary contacts for the academic areas at the West Lafayette campus when service issues require immediate attention.
For standard requests for service, please report issues or submit a request through the Purdue IT service portal at https://service.purdue.edu. For urgent classroom issues, call 49-44000 and press option 2.