Video

If you have recently received a new office phone via campus mail and need assistance setting up your new phone, please watch this video.

For those who are interested in receiving online training for their VoIP phones, click here to watch a video.    

Headsets

Not all existing headsets will work on the VoIP phones. For more information regarding VoIP headsets, including recommended equipment, please see our Frequently Asked Questions (FAQ) section.

Voicemail Web Inbox

The Unity Connection Web Inbox allows you to access messages online, set message notification devices and options, and change greetings. When off campus, the Purdue VPN is required in order to access this site.

Self Care Web Portal

The Self Care Web Portal allows you to setup speed dials, call forwarding, and configure an additional phone to ring at same time as your VoIP phone.  When off campus, the Purdue VPN is required in order to access this site.

Effective 11-29-2023, there is a new dialing plan for local calls.  Please reference this help guide to fix Speed Dials and or Call Forwarding issues.

Guides

Jabber User Guide

Webex Guide

Cisco Self Care Portal User Guide

7841 Quick Reference Guide

8841 Quick Reference Guide

3905 Quick Reference Guide

8945 Quick Reference Guide

Unity Voicemail Guide

Indy:

Webex Guide

Webex Voicemail Guide

Webex E-911 Address Update Guide